Notice on Specified Commercial Transactions Law

Service provider Telecom Square, Inc.
Responsible for operations Yuji Yoshitake, CEO
Address Homat Horizon Bldg. 3F., 6-2, Gobancho, Chiyoda-ku, Tokyo, 102-0076
Telephone numbers Telephone numbers
- Rental service
03-3239-2333
- Prepaid SIM
03-6706-7803
Business hours - Rental service
Mon-Fri 9:00-20:00
Weekends and public holidays 10:00-18:00
- Prepaid SIM
Daily 7:00-22:00 (including on weekends and public holidays)
Email - Rental service info@telecomsquare.co.jp - Prepaid SIM sim@telecomsquare.co.jp
Website http://www.telecomsquare.co.jp/
Usage charges Charges vary in service type. Details are available in the respective service information.
Required fees other than usage charges Charges vary in service type. Details are available in the respective service information.
Payment methods and due dates Payment by credit card and upon invoice
Details are available in the respective service information.
* The Company retains no credit card information.
Commencement of service - Rental service Equipment handover occurs on the date specified at the time of application, either by home delivery or at the airport counters of the Company.
- Prepaid SIM (charge pack)
Customers who have completed charge pack purchase procedures can commence usage on the date approved by the Company.
Cancellations and returns - Rental service
A cancellation charge of \1,080 occurs from two (2) days before the scheduled handover date.
An additional charge occurs in case the cancellation happens after the product is shipped.
Due to the nature of the service, incurred telephone charges will not be refunded.
- Prepaid SIM (charge pack)
Due to the nature of the product, cancellation is unavailable.